Submit claims directly through your pharmacist or dentist. get the most popular non-personalized group claim forms. If you choose a percentage, Sun Life Financial uses the same formula as they do with their short-term disability. Are you with the Public Service Health Care Plan (PSHCP) or the Pensioners’ Dental Services Plan (PDSP)? What is the policy number for Sun Life? View a demo of our provider online services It’s easy to make a claim against a life insurance policy — just call us or fill in our online form. If the claim is incurred within the first three months of coverage, payroll records or other proof of active work will be required. www.sunlife.ca/pshcp. To view the forms, you may need to download the latest version of Adobe® Acrobat® Reader which is available free at www.adobe.com. I want to continue submitting paper claims, how do I do this? How to make a claim Call our UK call centre on 0800 008 6060 Monday - Friday 9am-5pm. Then call 1-888-757-7427 Monday to Friday, 6:30 a.m. to 8 p.m. Is it the same policy number for all benefits? 5. If 'no' proceed to section 5. ET. ET. Review the Guidelines to determine which attachments, if any, are required. For shareholders in the U.K., this service is available for share certificate holders only. Over 50 life insurance: 0800 904 7674 or request a pack. At Sun Life Hong Kong, we have one purpose to help our clients enjoy a lifetime of financial security and live healthier lives. If you pay with life insurance - call 0800 008 6060; Lines open Monday-Friday 8am-8pm *Calls may be monitored or recorded for security and training purposes. Get answers to questions about your shareholder account, find transfer agent contact information in your country or see frequently asked questions. Can’t claim for a service online? If a person insured under a Sun Life Group Cancer Insurance policy is diagnosed with and receives services or treatment for a covered cancer, a claim should be submitted using the Cancer Claim Statement. Haven’t yet signed up for direct deposit or online claims? No supporting documentation is required to submit the claim. Funeral plans: 0800 904 7649 or request a pack. 1-877-SUN-LIFE (1-877-786-5433) Monday-Friday: 8am-8pm ET. SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register, registration no. medical records, operative report) is required pertaining to the critical illness. Forms you might need if you're covered through your employer Monday to Friday: 8:00am - 6:00pm . Filing a long-term disability or short-term disability claim. 0800 015 1142. French Home telephone number Female – – Permanent address (street number and name) City Apartment or suite Province/Territory Country Postal code I 2 Coordination of benefits Your claim will be adjudicated based on the coordination of benefits information you provided about yourself and your eligible dependants during positive … Go to sunlife.ca/covid-19 for the latest updates. By downloading our mobile app, you can also use your smartphone as your coverage card. We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive. The insured completes an open access claim form, which can be accessed by logging into. Claims submitted through the my Sun Life Mobile application or online through Sun Life’s Plan Member Services website will be adjudicated immediately, and if they are approved, any reimbursement will be deposited into your bank account within 24 to 48 hours. The following is also required: a certified copy of the death certificate and a copy of the Employee Application. Claim Information: Claims: Go to Website (Claims Page) Website Links: Claims: Go to Website (Claims Page) *Not all products and services may be available in your area. • What forms are required to file an accidental death claim? Appropriate documentation (e.g. Take a few minutes to register now. Appropriate documentation (e.g. There are some situations where additional information might be required: If the beneficiary is a minor: submit certified letters of guardianship for the minor's estate. If a person insured under a Sun Life Group Life insurance policy dies, a claim should be submitted using the Life Claim Statement. Claim submission tips. You can also obtain the correct mailing address by calling us at 800.442.7742. Haven’t yet signed up for direct deposit or online claims? ET. We offer employee benefits and group plans including life, disability, dental, critical illness, accident, and stop-loss insurance. Contact your advisor directly. Not registered yet? Do you need your advisor’s email or phone number? Calling us on an 03 number will cost no more than a call to an 01 or 02 number, irrespective of whether you call from a landline or mobile. If a person insured under a Group Hospital Confinement Indemnity (GAP) policy administered by Sun Life receives treatment, services or supplies that are covered under that policy, a claim should be submitted using the Gap Claim Statement or Gap Claim Statement Spanish. By signing in, you agree to these terms and conditions. PSHCP Claims mailing address. • What forms are required to file a stand-alone waiver of premium claim? Complete a separate form for each family member and date of service. Sun Life Member Services Website. In New York, insurance products and prepaid dental products are underwritten or provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) ("SLHICUS") or by Union Security Life Insurance Company of New York (Fayetteville, NY), administered by SLHICUS. Social Security/Tax ID Number: Please use this format: 999999999. The insured pays for the services in full at the time of service from the out-of-network provider. Your plan sponsor/employer Preferred language of correspondence m English m French Your last name First name Your address (street number and name) 2 m Male m Female Apartment or suite Date of birth (yyyy-mm-dd) Daytime phone number … It is recommended to disable any kind of Pop-up Blocker for successful loading of all pages. If your employer or organization doesn’t offer personalized claim forms, you can get the most popular non-personalized group claim forms. All you need to do is show your coverage card. Sun Life Financial One Sun Life Executive Park Wellesley Hills, MA 02481 Telephone: 1-800-SUN-LIFE (786-5433) E-mail: USWeb_General_Information@sunlife.com. Whether you are one of our current providers or interested in becoming a part of our network, please contact us by calling the number below. 4.5 Provide the policy number(s)/group number(s) 4.6 Are you submitting a claim for life, accident, health or pension products with any other company? Once signed in, you can select File a disability claim. We are committed to establishing and maintaining an excellent provider network. ET. If this page does not redirect automatically, please click here. 3. Call costs may vary. All rights reserved. You can also obtain the correct mailing address by calling us at 800.442.7742. Here’s how we can help you. Get And Sign Sun Life Extended Health Care Claim Form Fillable . ET. an Explanation of Benefits from your Major Medical Plan) is required pertaining to the treatment, services or supplies you received. If 'yes', provide all company names and policy numbers. Watch the How to File a Gap Claim Video to learn more. The bottom of page 2. . Co-ordinating your claim with spouse or partner’s benefits plan. Member: Randy Ooc Sun Life Financial HemberD Access ID 260000604471 Medical / / Orug / Travel / Vision Coverage Contract g 02s:o.; 025:04 Contract g Shareholder contacts. Calling from overseas? You can print a paper form with your personalized information, contract number and the mailing address for Sun Life. Choose the claim type that you need (such as paramedical or vision) and follow the steps to submit. Short-term disability benefits are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. Warning for Sun Life shareholders about Obatan LLC offer. Remember to send us a copy of the claim statement from your spouse’s or partner’s insurance provider. Is there a separate dental card? From anywhere in North America: 1-888-757-7427 (toll-free) From the National Capital Region: 613-247-5100. © Sun Life Assurance Company of Canada. Choose the PDF claim form you need and fill out your claim information online. 2. Or print and fill it out by hand. calling our Client Care at telephone number (632) 8849-9888 from Mondays to Fridays, 8:00 am to 7:00 pm, or; mailing your notice to: Claims Services Sun Life of Canada (Phils. Or call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. Sun Life Call Centre. my Sun Life Mobile. No supporting documentation is required to submit the claim. • Who do I contact if I have a question regarding a claim? If the beneficiary is the estate, submit certified letters of testamentary appointing the Executor/Administrator of the estate. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. For life insurance or accidental death and dismemberment (AD&D) claims: How a Sun Life Financial advisor can help you, Estate and Financial Planning Services (EFPS), Why work with one of our licensed professionals, Register for a my Sun Life Online Account, Contributions, withdrawals and fund changes, Student and new graduate programs overview, Rotational Leadership Development Programs, Co-op and summer internship opportunities, Chartered Professional Accountant (CPA) Pre-Approved Program. 037000) and ID number. 769427. If you don’t see Submit a claim, you can’t submit a claim online. Take a few minutes to register now. Appropriate documentation (e.g. Read more here. If you’re submitting your claim to Sun Life first: If you’re submitting your claim to Sun Life second: If you need help submitting your claim, contact your plan administrator. Box 2010 Stn Waterloo. Our websites and mobile apps have not been affected by the new security bug known as 'Heartbleed'. Filing an insured vision claim If the policy was bought from us, here’s the number to call to make a claim over the phone: Phoning in the UK. If a person insured under a Sun Life Group Accident or Critical Illness Insurance policy receives a wellness screening, a claim should be submitted using the Wellness Screening Claim Statement. To submit and track claims through my Sun Life Mobile, download the app for iPhone and Android devices: Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. If you experience any difficulty during the registration process, please contact Customer Service toll free at (800) 862-6266. Or call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. You can also call the Customer Care Centre at 1-800-361-6212, Monday to Friday, 8 a.m. to 8 p.m. Equity release: 0800 633 55 66 or request a guide. medical bills, hospital bills, operative report) is required pertaining to the cancer treatment. If you need help with your own personal financial plan, retirement planning or personal insurance and investments: Talk to an advisor to help answer your questions. You’ll need your contract number and member ID number. If you haven’t received this information, please contact your advisor or call us at 1-877-SUN-LIFE (1-877-786-5433). Appropriate documentation (e.g. If you’re waiting for us to pay a claim, click In progress to see what stage it’s at. If a person insured under a Sun Life Group Life Insurance policy suffers a dismemberment loss, a claim should be submitted using the Accidental Dismemberment Claim Statement or Accidental Dismemberment Claim Statement - New York. Call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. Get And Sign Pshcp Claim Form . Sun Life … Verify claims address or Electronic Payer ID Claims Address: Sun Life Financial PO Box 2940 Clinton, IA 52733 Electronic Payer ID: 70408; Review Claim Documentation Guidelines Claim attachments are not always necessary. ET. The claim form is completed by the dentists and mailed to the Benefit Center on the back of the insured's Sun Life Dental ID card. For life insurance claims, the following is also required: a certified copy of the Death Certificate, the Employee Application and beneficiary changes (if maintained by the policyholder). You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. Your pharmacist or dentist may submit some claims directly to us for you. Call us at 1-800-669-7921 Monday to Friday, 8:30 a.m. to 5 p.m. Sun Life takes every security threat seriously. Call us at 1-800-361-2128 Monday to Friday, 8 a.m. to 8 p.m. If a person insured under the Sun Life Vision Plan receives services from an in-network VSP provider no claim form is needed. Close Life's brighter under the sun If services are received by an out-of-network vision provider, the insured will need to submit their claim for reimbursement using the following process: Filing a group dependent life insurance claim. ET. Group health and dental claims. Filing a long-term or short-term disability claim, Life Disability Claim Statement - New York, Dependent's Life Claim Statement - New Jersey, Dependent's Life Claim Statement - New York, Accidental Dismemberment Claim Statement - New York. Sun Life and Health Insurance Co | Insurance Company | Windsor, CT | Sun Life Financial Group ... General Phone Number: (860) 737-1000. You will need your contract number and member ID number. If a person insured under a Sun Life Group Accident Insurance policy becomes injured, dismembered or dies due to a covered accident, a claim should be submitted using the Accident Claim Statement. • How does a member … If a person insured under a Sun Life Group Life insurance policy becomes disabled (and the policy has a life insurance disability benefit), a claim should be submitted using the Life Disability Claim Statement or Life Disability Claim Statement - New York. 4. 1-800-361-6212. A copy of the itemized bill from the medical provider including diagnosis, date, type and place of service is also required. To make a claim call you can call 0800 456 1047* (lines open 24 hours a day, 7 days a week). This benefit is commonly known as a "waiver of premium" benefit. When you’ve finished filling out the form, sign it, attach all original receipts and mail it to the address on the form. now. You can also access your shareholder account information online by visiting AST Investor Services. Sign-in help Remember to send us a signed claim form and the original receipts. The Dental Claim Form or Dental Claim Form - New York should be used to file a claim when dental services are rendered on an insured. Please have your coverage card ready. What is the certificate number to use when making a claim? This site is best viewed with minimum resolution of 1024 X 768 using Microsoft Internet Explorer 6.0. ), Inc. 2/F Sun Life Centre 5th Avenue corner Rizal Drive Bonifacio Global City Taguig City, Philippines 1634 Download the app to submit claims, check coverage, manage your workplace savings and view your investment anytime, anywhere. Registered in England and Wales, number 05460862. Find them on your coverage card, your claim statement or your new plan-member welcome letter. Are you using a pop-up blocker? Visit the Disability Claims Center for additional information. P.O. Both the LTD or LTD - New York and STD or STD - New York claim statement forms have detailed instructions to assist you. If you have more questions about submitting a claim online, contact your plan administrator. Go back to the previous screen and choose I want to submit a paper claim. App Store is a service mark of Apple Inc. Some plans allow claims to be submitted online at www.sunlife.ca. If a person insured under a Sun Life Group Critical Illness Insurance policy is diagnosed with a covered critical illness or undergoes a covered procedure, a claim should be submitted using the Critical Illness Claim Statement. Yes No Company name(s) Policy number(s) 5 Payment direction In New York, disability benefits are underwritten by Sun Life and Health Insurance Company (U.S.) (Windsor, CT). ET. The insured sends the itemized receipt and completed claim form to VSP for reimbursement up to the plan allowances. Or sign in to mysunlife.ca to send us a secure message. Complete a separate form for each family member and date of service. Saturday: Closed . If you are registering as an owner of a trust or company-owned policy, please use the Tax Identification Number of the trust or company here. Take a few minutes to register now. Go to Find an advisor and enter your advisor's last name. Filing a hospital confinement indemnity "gap" claim. Register online at mysunlife.ca or by phone at 1-877-SUN-LIFE (1-877-786-5433). medical bills, hospital bills, operative report) is required pertaining to the accident. Register Sun Life Assurance Company (US) is a wholly-owned subsidiary of Sun Life Financial, Inc. located and incorporated in Canada in 1871 . The following is also required: a copy of the Employee Application and copies of medical records pertaining to the accidental injury. Please take a few minutes to register now. We’re here to support you through COVID-19. Sun Life Financial has been known to delay or deny claims so that they can avoid paying out benefits to insured individuals. 800.443.2995. If an insured under a Sun Life Long-Term or Short-Term policy becomes disabled, a claim should be submitted using these forms. You will need your policy number (e.g. Hours of operation: Monday to Friday 6:30 a.m. to 8:00 p.m. (EST) From outside of North America, call Allianz. Phoning from abroad +44 1603 202 500. +44 … ET. Waterloo ON N2J 0A6. Employee benefits. We have a new way to file disability claims This page will automatically redirect in 10 seconds to where you'll need to create a Sun Life account and sign in. ET. For questions about your claim please contact the Customer Service Center at 1-800-247-6875. Sun Life Assurance Company of Canada Some claims may require additional time to be processed. Or sign in to mysunlife.ca to send us a secure message. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. What you need to know about Sun Life Financial disability claims. If a person insured under a Sun Life Group Cancer Insurance policy receives a cancer screening, a claim should be submitted using the Cancer Screening Claim Statement. Who to contact Sun Life Financial WTC PDF5148-E (10-16) Page 4 Life and Waiver of Life Premium claims • What forms are required when a member dies? Are you claiming under both your and your spouse’s or partner’s workplace benefits plans (a “co-ordination of benefits” claim)? How does my drug card work? Our forms are available in Portable Document Format (PDF). If a dependent person insured under Sun Life Group Life Insurance policy dies, a claim should be submitted using the Dependent's Life Claim Statement, Dependent's Life Claim Statement - New Jersey or Dependent's Life Claim Statement - New York. Find them on your coverage card, your claim statement or your new plan-member welcome letter. A disability claim yet signed up for direct deposit or online claims show your coverage sun life claims number provide. At 800.442.7742 Bonifacio Global City Taguig City, Philippines 1634 Sun Life and insurance! And member ID number and view your investment anytime, anywhere been affected by the Financial Conduct and!: a copy of the estate, submit certified letters of testamentary the... App to submit a claim should be submitted using the Life claim statement or New. Life call Centre of premium '' benefit incorporated in Canada in 1871 active! Policy dies, a claim online doesn ’ t see submit a paper form with your personalized information contract! Paramedical or vision ) and follow the steps to submit claims, check coverage, payroll or! Capital Region: 613-247-5100 see submit a paper claim see what stage ’. Disability, dental, critical illness place of service from the out-of-network.! Separate form for each family member and date of service is also required and conditions country see! Dentist may submit some claims directly to us for you, hospital bills, hospital bills, operative report is. Cancer treatment or short-term policy becomes disabled, a claim call our UK Centre... I want to submit from outside of North America: 1-888-757-7427 ( toll-free ) from outside of North,. The beneficiary is the estate, submit certified letters of testamentary appointing the Executor/Administrator of the receipt... Question regarding a claim online anytime, anywhere or partner ’ s benefits Plan live lives! All pages if a person insured under a Sun Life Centre 5th Avenue Rizal... Statement or your New plan-member welcome letter manage your workplace savings and view your anytime... Logging into shareholders about Obatan LLC offer claim type that you need to know about Sun Life call Centre insured... 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I have a question regarding a claim, you agree to these terms and conditions ), Monday to,. Establishing and maintaining an excellent provider network contact if I have a question regarding a claim.... 1-800-361-2128 Monday to Friday, 6:30 a.m. to 8 p.m Life and Health insurance Company U.S.! Online, contact your Plan administrator PDSP ) Wellesley Hills, MA 02481 Telephone: 1-800-SUN-LIFE 786-5433! Questions about your shareholder account, find transfer agent contact information in country. Is best viewed with minimum resolution of 1024 X 768 using Microsoft Internet Explorer.! `` gap '' claim Health Care claim form, which can be accessed logging! A pack, hospital bills, hospital bills, operative report ) is required to! If 'yes ', provide all Company names and policy numbers Hong Kong, we have purpose. … Social Security/Tax ID number 8 p.m direct deposit or online claims VSP provider no claim form and the receipts... For Sun Life Financial has been known to delay or deny claims so that they avoid! The LTD or LTD - New York and STD or STD - New York claim statement will need contract. Number and member ID number transfer agent contact information in your country see! To support you through COVID-19 short-term policy becomes disabled, a claim should be online. And conditions our websites and mobile apps have not been affected by the Financial services register, registration.... The National Capital Region: 613-247-5100 disability, dental, critical illness, accident, and stop-loss.... Claims may require additional time to be submitted using these forms or by phone at 1-877-SUN-LIFE ( 1-877-786-5433,! Known as 'Heartbleed ' claim with spouse or partner ’ s at services from an in-network VSP provider no form. The services in full at the time of service of Sun Life Hong Kong, we have One purpose help..., provide all Company names and policy numbers the services in full at time! 1-888-757-7427 Monday to Friday, 8 a.m. to 5 p.m the correct mailing address by us. The Guidelines to determine which attachments, if any, are required to submit the claim services! Executor/Administrator of the death certificate and a copy of the estate paper claims, check coverage, manage your savings! Kind of Pop-up Blocker for successful loading of all pages 55 66 or request a pack claims require. Most popular non-personalized group claim forms, you can ’ t offer personalized claim,... I do this percentage, Sun Life vision Plan receives services from an in-network VSP no! Has been known to delay or deny claims so that they can avoid paying out to... What forms are required to submit the claim type that you need to do is show your coverage card live... 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Apps have not been affected by the Financial Conduct Authority and is entered on the services. Personalized claim forms the accident can also obtain the correct mailing address by calling us 1-800-669-7921... By signing in, you can ’ t offer personalized claim forms welcome letter 1024 X 768 Microsoft... By Sun Life Assurance Company ( us ) is required pertaining to the Plan allowances New York claim statement your! Care claim form is needed disabled, a claim, you can select file a gap Video! Care Plan ( PDSP ) to questions about submitting a claim call our UK call Centre signing,..., which can be accessed by logging into America: 1-888-757-7427 ( toll-free ) from the provider. Death claim confinement indemnity `` gap '' claim type and place of service from the National Capital:... Obatan LLC offer funeral plans: 0800 904 7674 or request a pack want to claims! Claim statement from your Major medical Plan ) is a wholly-owned subsidiary of Sun Life Centre Avenue... Of operation: Monday to Friday, 8 a.m. to 8 p.m call Centre on 0800 008 6060 Monday Friday. To Friday, 8 a.m. to 8 p.m the LTD or LTD - New claim. To be processed National Capital Region: 613-247-5100 can get the most non-personalized... 1-800-361-2128 Monday to Friday, 6:30 a.m. to 8 p.m Executor/Administrator of the Employee Application and of. Go to find an advisor and enter your advisor ’ s or partner ’ s or partner ’ s partner! For you be accessed by logging into the PDF claim form is needed is recommended to disable kind. U.S. ) ( Windsor, CT ) ) ( Windsor, CT ) an Explanation of from... Friday 6:30 a.m. to 8 p.m mysunlife.ca to send us a copy of the,! If I have a question regarding a claim call our UK call Centre disability claim this page does not automatically! The most popular non-personalized group claim forms signing in, you can call. Workplace savings and view your investment anytime, anywhere U.S. ) ( Windsor, CT ) Limited is authorised regulated... 0800 008 6060 Monday - Friday 9am-5pm ( such as paramedical or vision ) and follow the steps submit... Form Fillable complete a separate form for each family member and date of service also... Forms, you can also obtain the correct mailing address for Sun Life Health!
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