“Highly Recommends Express-Glasses for any Eyeglass” Written on: 24/02/2015 by Allylishu (0 reviews written) I am a regular customer of Express-Glasses.com, they are … You end up paying about $300-400 for glasses . He said it wasn't, but if they didn't have spring hinges when they arrived, then I could send them back. The website errors out on several links. Selected women's and men's frames are available to buy online. A huge range of glassware that is truly stunning in every respect. Thanks to this site I didn't have to spend hundreds at my eye doctor. Great prices too! Hoping to get a response now, but not holding my breath. I told him I wished someone from their company would have contacted me first and not just picked a random pair. Placed a second order, two weeks and several complaint attempts later product delivered, wrong frames for both pairs I ordered. Very good value for the money. Choose a pair of glasses listed below, enter your single vision prescription and choose clear lenses and we'll advise you at the basket whether the express service is available for your chosen glasses. I ordered prescription glasses for my husband. All the things I found helpful to help you decide if it is for you. We are happy to hear that we have lived up to your standards. I ordered my glasses on Thursday night, so I knew they wouldn't be processed until Friday. I'll drop the score one star each day. At the end, the Checkout Total showed one pair of glasses for $55.94. We await your return and good luck! I have emailed, phoned and messaged. 2nd experience just as satisfied. I only ordered from them because they advertised same day shipping, but apparently this company is just a scam trying to steal your money. Higher prescriptions would want to spring for higher index lenses, which again, are competitively priced at express-glasses.I'll come back and edit my review to reflect if anything goes awry (if extended wear indicates the prescriptions being slightly askew, if the anti-reflective coating wears, if the frames break, etc.). I received one pair of noline bifocals w/grey photovision. I got my glasses within two or three days. That is the only complaint. I know that I am inside the 1 day shipping distance because when I needed to return one of the frames (they were too big for my face), I received a 1-day label from USPS with no issues. I emailed the company to notify them that I wanted to exchange them for the correct prescription. Buy your glasses somewhere else. © 2021 Trustpilot, Inc. All rights reserved. Shipping as good as promised (on 3 separate orders), Overall customer service is 4 star. I asked if I could return them for the right ones, he told me to keep these as a gift. In other words, NO Customer Service. The first two times I was happy with the service and glasses. Very reasonably priced and a terrific product. The fourth time I picked up two pair of glasses in March 2015. It's like I don't exist. I shipped them back and emailed the company to notify them. I ordered them on Friday. I did receive confirmation they were being made then didn't hear anything for a few days so I sent an email with no response but 2 days later received confirmation they were being shipped. 4 reviews for Express-Glasses, rated 1.00 stars. Glasses arrived with the wrong Prescription Lenses. HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. They did take a long while to get to me and I was worried if I had been apart of a scam lol. I contacted the company via email and they promised to replace the frames if I sent them back, so I did. I was very pleasantly surprised with the fact that my glasses came with a hard case, cleaning cloth, and anti-glare lense cleaner. These guys are GREAT. I havent received them after many emails and then I call and the numbers I found are out of service. Although there are not many representatives, I was taken care of. Their slogan is "Orders ready and shipped the same day". He then said they would make the order right and get back to me. They are exactly as they appeared online and fit beautifully. “I'm giving this review a 1 star purely because the ophthalmologist doing my eye test and the equipment was excellent. Thank you, Steve!!! Why is this thief allowed to operate??? this one pair of glasses cost me $315.00. Apparently the frames I had ordered were not available at the time, so they picked some out for me, to honor their same day delivery guarantee. Sure they didn't ship out the same day but they only took 3 days to arrive. 1) Wear any glasses with clear lenses. Your response will be removed from the review – this cannot be undone. when I picked them up, the lens on the right side keeps falling out. (The computer doesn't update with the order status until the glasses are finished). Express Service. even more annoying as they were informed weeks ago and didnt bother to contact me. I received them in less than a week and I am very pleased. The focus clarity is super sharp.Thank you Express Glasses for living up to the promises made. I read all the negative reviews and was a bit freaked out. I’ve been wearing glasses for the best part of a decade. So far so good. Many phone calls, and email, yet still in the middle of the saga of trying to get a refund. It's now Tuesday. The glasses I ordered were exactly what was delivered to me. I would not recommend them as their services seem to be hit-or-miss. I'm guessing they just paid for shipping to get a tracking number. We wish you well and await your return. I ordered my glasses (bifocals) on a Saturday. I have purchased sunglasses and regular eyeglasses on two separate occasions from Express Glasses. HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. patience and knowledgeable. I'm going to contact the bbb. Vision Express at Stafford branch always give good service. We recieved them 1 week later. Dialed their number and got "this number is not in service" Huh?Sent an email to their listed address - info@.... and it came back "mailbox unavailable, user unknown", Poor communication, would not respond to voice mail, or emails. © 2021 Trustpilot, Inc. All rights reserved. And there was not an invoice in the package to double check. Guaranteed - 14 day money back returns. He assured me they would go out the next day overnight shipping. Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. My emails are not getting returned and their phone number doesn't even work. I thought I had received a pair that belonged to someone else. A+. It’s been two weeks. Read real customer ratings and reviews or write your own. Why choose us? This was the fastest online glasses store I ever purchased from and I am very happy with my purchase and I would highly recommend them to anybody looking for an overall reliable site. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. No I'm not an employee, nor a robot. Thank you, David for your time this morning. Total ScamWaited a long time for glasses - wrong prescription. OK whatever. • Dazzling car headlights under Government review But what's so special about night driving glasses? I was about to order and had a question. I did.2 months later, no glasses. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. Two days later I received my glasses and they were of very high quality for the price I payed. Nowhere does it show the detail of your order as it builds. Phone number is no good, 24 hour promise to get back on email is no good, ability to fill an order is no good, 24 to 48 hour concept is a joke. We have a… I am very happy with the frames. It covers every possible requirement you may have including the most extensive range of branded glassware available from any supplier in the UK. The lenses are blemish free. They broke the one time I wore them. No one answers the phone, no confirmation email, can't email the seller because the website errors out. New Glasses from Vision Express – Review. Nice Glasses but same day shipping claim is complete BS, Unsatisfactory product and unsatisfactory service. They said it was because they were prescription sunglasses. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. They look great on and fit wonderfully. The prescription is correct and they came with a case and cleaning cloth. However the order was not processed until Wednesday with a 2-day shipping label (3 business days of processing and 2 for shipping instead of the advertised 1). I have emailed them five times over the course of the day and have yet to receive a response. I was not sure how to read my prescription so I called them and they were very helpful. But who would buy glasses from a place that charges for every little thing you add to a lens. Read employee reviews and ratings on Glassdoor to decide if Eyemart Express … They must stand in … I paid, and was then charged for two pairs of glasses for a Total of $74.99 (because of automatic 2 pair discount, the final number is not twice the cost of one pair). The first pair of glasses I ordered came with an incorrect prescription - 100pts off in one of the lenses. I have been a generational customer. They didn't return my own prescription glasses with laugh gave me my frame with thick, bad quality glasses in it. Though I spent $35.99 on the frames I returned, the company only refunded $12.04 of my purchase.I wasted time and lost money doing business with Express Glasses. Both frames I ordered are just about the size I was estimating, give or take a few mm.The anti-reflective coating (the only upgrade I sprung for in the lenses, which I could swallow at only 50% of $6.99/ea refund if I ended up unhappy) was very competitively priced compared to competitors websites. Choosing varifocals can be complicated and requires good, personalised advice. I have for over 40 years, had dealings for all types of spectacles with this company, and I recommend it to anyone. Prescription glasses from only $7.95 including lenses & coatings.. FREE lenses & coatings - 60%+ savings compared with the high street.View our lens prices.. 100% satisfaction. Free delivery. They did, and the post office here in Seattle today, Friday is reporting them arrived, and should be delivered to my office later today.Can't speak to the quality of the glasses yet, but these are temporary anyway, so as long as they can get me through the next three weeks, I'll be happy. I wish I had researched this company. patience and knowledgeable. No response. Read honest and … Find helpful customer reviews and review ratings for Polar Express 3D Glasses for 3D DVD-3 Pair, Plastic Extra upgrade Anaglyph at Amazon.com. Who can complain about that? I did email them several times over the few days and never got a response so I’m guessing customer service is not a thing here. I'm giving them a preliminary score of 3/5. The costs of Sam’s Club glasses will generally vary depending on the type of glasses that you are looking to buy or that will be prescribed by the Sam’s Club Eye doctor. If by any chance you might need a bifocal or trifocal lenses inserted in your glasses, then there will be an additional fee added on the original price. It has been over a month and I still have not heard back from them or received my refund. We are sorry that you feel this way however the order was placed after closing time and the order was shipped out as soon as possible. Only after I sent them two emails asking about my return did they respond. This is a new prescription but I do see a lot better so im assuming it’s right. Seems like a fake company. You can find contact details for EyeMart Express above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I ordered Wednesday after 1pm from them in NY, paid a little extra for overnight shipping after talking to David on the phone. No response. The customer service agents, are positively, the best. However, right now, I'm going to have to say I'm very impressed with express-glasses.com, and will be recommending them to my vision-impaired friends and family - and you too, internet strangers. I asked where on the site that might be shown. I had to make a correction to my order and all went well. Great glasses I bought 2 and just put in an order for another 2. I was out of contact lenses, couldn't see through one eye. Our first task is to assign a personal optician when we receive your next day or rush order at Overnight Glasses. The customer service agents, are positively, the best. My two pairs of glasses showed up today in San Diego on Thursday after placing the order Monday morning. They do not respond to the online chat box and their mailbox is full when you call the customer service number. Seen prescription glasses are exclusive to Vision Express. You should get it within a week. My prescription is -2 in one eye and -3.75 in the other; both fairly moderate, and the astigmatism is less than -1 in each. 420 customer reviews of Eyemart Express. At a time of national crisis they still continue to give best service. I was a little nervous to order from express-glasses.com given I couldn't find ANY reviews for them ANYWHERE. So they now sit in a drawer. Well, I ended up getting them on Thursday, so less then a week but not next day shipped. However, given their " 30-day risk free, no questions asked and 100% money back guarantee policy*" (with the exception of upgraded lens prices above basic 1.5 lens, for which you would receive 50% refund) I figured it was worth it to give them a shot. I called the store (844-554-8411) to ask if the hinges on a particular pair of glasses were spring hinges. I've used Eyemart Express in Columbia, MO four times. Figured I would give them another chance. And this was with one pair requiring "1-2 days extra" to prepare. They did not reply to email, so I called them (which took a few tries) and got the correct pair shipped. They quality of the product is poor. Initial EyeMart Express complaints should be directed to their team directly. I want what I paid for. 5 stars if their motto wasn't a lie. If I could give a minus rating, I would. I received the notification from USPS saying that my return made it back to the Express Glass PO box yet did not hear from the company for two weeks. It's refreshing to have a business tell you something and actually follow through. Share your voice on ResellerRatings.com My prescription has always been fairly minor – I can legally drive without them but I do find that everything is just that bit sharper, particularly when driving at night. Thank you David and team for all your help this week. As for the refund, we have a buy one get the second pair 50% off sale and free shipping over $50 therefore the second frame was only payed 17.99 instead of 35.99 and after the return the order dropped to below $50 and therefore the free shipping of 5.95 was removed hence the 12.04 refund. I sent my order in for two pairs of glasses on a Friday, expecting my frames to be processed on the following Monday. I placed an order on Nov 14th, but the glasses I received where not mine. I too, have had many issues with this company. It takes a little longer than a day but it's worth the wait!!! This is the most dishonest and unhelpful experience I've ever had with a company. I have emailed, phoned and messaged. Can't complain or try to rectify situation, no one answers. :). Shopping cart order info is non-existent other than price. They have speedy and helpful customer service with quick delivery of sturdy, quality frames and lenses. Thanks for reading. The second pair, which was allegedly the correct prescription, wasn't usable either; they made me dizzy. I dislike the frames and the tinting on them is darker then the 20% ordered on them to use for work purposes. Excellent company! The person who answered the phone said yes. So I chatted in a few days later and got a rep named Steve. In fact, the best reason to order your from Overnight Glasses is our fast delivery guarantee. Now I'll complain to my credit card company.I'm out $60. Never did. I have only high praises for Vision Express, their aftercare service is the best in the UK! They were quick to charge my card but now I have no glasses, no idea if I will have any, and can't reach the seller for assistance. During the chat I explained everything. To get refund went there 3 times. ... Glassdoor has 180 Eyemart Express reviews submitted anonymously by Eyemart Express employees. "Ordered one pair of glasses. Delivered Next Day. It seems this company has awful reviews. Rather these are glasses that have been specially developed to reduce the effects of glare. That is excellently quick service. I have the screen shot to prove this isn't true. I paid the extra for 2-3 day postage. They advertise on the website that they ship your glasses the same day your order them. Review titled Lasik iDesign laser surgery ★★★★★ out of 5 Rated 5 stars out of 5. by Anonymous - Posted on 24 September 2020 I have read a lot of bad reviews here but I had nothing but a good experience with optical express. Hey Express-Glasses, people actually NEED glasses. I wish they had a search function for total width of the frame (it isn't quite so easy as just adding bride and lens width, since that neglects the extra that may or may not be added at the arms or by the frames themselves), but I was able to approximate readily enough using the other dimensions given. You just check boxes, and go to the next step. Accurate Rx. I will be ordering again soon. They don't respond to chat box messages, don't answer the phone, etc. The first pair took over 1 week to ship. My regular glasses had the frame break FIVE times in the first 8 months. In three months I have had a nose pad fall off and two lens fall out. My progressive glasses are excellent!!! I am kicking myself for not researching better. the frames were $39.00. I searched website after website. Never again. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. Do not order from this company. The frames are true to both the color and sizing indicated on the website. No glasses. They don't answer phone, respond to emails or letters. I'm still waiting 11 weeks on for my glasses, eventually the assistant admitted they were not able to aquire the correct lenses, after trying to fob me off with different excuses. Would not recommend, nor do business with again. A review of my experiences of an eye test and choosing glasses from vision express. Ordered Tuesday at 5:00 PM est. However, on first inspection, the frames appear to be of higher quality than other similar online glasses websites because both of the plastic frames I ordered came with wire in the arms, which is something that makes adjusting much easier and convenient for laymen like myself, as it can be done without careful use of a heat gun like regular plastic frames. They arrived within their 30-day guarantee and yet it has been well over a month since I last heard from the company and I have no glassesz. Can't beat it! Order 24-hour or choose 3-day rush delivery service. Emailed them a ton of times no reply so far. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. I will research which BBB to inform. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. Ordered another pair of glasses and 24 hours later I receive an e-mail saying that my credit card was just approved and they would ship them "as soon as possible" Tried to call - no one answers. The third time I could never see through either pair of glasses. Ordered a pair of glasses online on sunday and ever since then been calling them no one picks the phone. They replaced them every time, but with Eyemart Express being 140 miles from me, I had to pay the postage to keep shipping them, instead of driving the 280 mile round trip. After many many attempts to reach the company via chat, email and phone, and not getting a response, I returned the glasses to Express Glasses. No one offered an explicit 1 day delivery (not even overnight-glasses.com) EXCEPT Express Glasses. Prices at Specsavers now start from £25 for frames and basic single vision lenses, and £39 at Vision Express. Need prescription glasses urgently? I recently replaced my eyemart express glasses at eyemart express. The company advertises that they ship 99% of their orders same day, however, I placed an order on Thursday, April 28th, and its Friday April 29th and my order has yet to ship. Ordered a week ago and glasses haven't shipped. There are still big savings available from the cheapest places, but this drops to around 60% by the time you add cost of delivery. Glasses arrived Thursday at 4:00PM est.VERY SATISFIED. I'm glad I did.Given that other optical places online regularly take 1-2 weeks just to process your prescription glasses order, I was skeptical at their "order by 1pm EST and we ship out the same day" claim. I placed a first order, product delivered late but with great quality. I can't speak to the longevity of it yet, but it has the same slightly green hue that a competitors anti-reflective coating has, and I got many years of wear out of those glasses with no issue, so I'm tentatively optimistic if they are similar or the same formula applied in the same manner.The prescriptions appear to be correct as well - or at least, I don't notice any kind of visual distortion or issue between these and my store-bought prescription glasses, with the exception of better optical clarity in 1.5 lenses vs the polycarbs that the box store somehow suckered me into upgrading to yet again at a hefty price. Sounds like it is someone's cell phone. He said return them, he'd send a new pair out. Cost for 2 pair of perscription glasses with free shipping (one has tinted lenses) for around $120. I purchased two pairs of glasses from Eyemart Express after my vision checkup. Product was not what was paid for, and glasses broke within half a year. I checked out a bunch of on-line retailers of prescription eyeglasses and consider myself fortunate to have continued searching until I found Express Glasses. I received the glasses the next business day, true to their claim.As I've only just received the glasses, I cannot speak to their longevity. I have put in a complaint with the BBB. Now what am I supposed to do? 180 Eyemart Express reviews. (employee of Express Glasses). I have never had an experience as awful as this with any company that I have dealt with online. I put in the wrong address and it was easily corrected by customer service. I have tried to contact them several times. Everybody knows eyewear has a BIG; markup; and so forth I ordered first; then read the reviews on this site; and worried I'd made a big mistake;I've made tons of those, but again the Rx seems fine. I have since sent more emails to check on the status, and yeah, no reply. The cost was only $50 and I would definitely consider again. My order arrived yesterday; the Rx seems SPOT- on and so forth. Additionally, product descriptions are incomplete. This is the second pair of glasses I ordered from this place. (As of Oct-13-2016, Express Glasses return policy is you get 100% store credit, or a 50% refund.)" Wish more folks did it like you guys. Worst customer service I have ever experienced! I really needed to have my order in my Monday, May 2nd, but that I guess that's not happening now and I'm out $89. I ordered glasses on the 26th of nov. I received a tracking number today but it doesn't register when I look it up. I am happy with my order. Weight difference is negligible. They are unreachable and don't respond back. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. The shipping times are not worth the poor quality and bad service. This company stole $60 from me. This company is AWFUL. Online since 2005 - well established with over 15 years experience.. BTW glasses came in a great case with microfiber cloth. So, I ordered two pairs of prescription glasses at 12:50pm, checked the status of the order that evening.... and sure enough, they had shipped out. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeMart Express Customer Service. We surveyed almost 4,500 Which? A free inside look at company reviews and salaries posted anonymously by employees. But I got them and they do protect my eyes. Guess I'm the lucky one. 2) Use a mirror or ask a friend or family member to mark your pupil location on the clear lenses using a dry erase marker. In other words, NO Customer Service. I got 2 pairs of glasses with lense upgrades for 84 dollars. Given the thicker plastic frames I ordered, I couldn't even tell you if there's a lens thickness difference between these and the 1.59 polycarbs from my much more expensive box-store glasses. I reported Express Glasses to BBB. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. They are unreachable and don't respond back. When purchasing from any of our competitors the customer only receive their order between 2 and 3 weeks later. Sort of. Written on: 27/09/2017 by emmadebranson (1 review written) So sad to have experience with Vision Express in Enfield. I ordered a pair of glasses I liked a lot and owned them for a week before they broke. I went with a pair of simple circle frames and paid another $40 for 1 Day Shipping. Specialties: Our focus is to provide you with the right glasses, at the right price, right now. We are committed to fast delivery and rush service for women’s glasses. On the other hand we ship 99% of orders same day. A few years ago it was possible to save more than 80% on the cost of basic glasses. I had a choice of a few gross frames for $20 or some stylish choices for $43 or more. One of the best Laser Eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd #124, Fayetteville AR, 72703. So I emailed them immediately. Established in 1990. I got Steve on live chat once - he lied and said I sent the wrong prescription. The trip i was very pleasantly surprised with the BBB stunning in every respect EXCEPT. March 2015 now, but the glasses are finished ) follow through from Eyemart Express complaints be. So im assuming it ’ s glasses week to ship few tries ) and got a rep Steve! And bad service book online appointment in one of the saga of trying to get a response purchased and... Day but it does n't update with the wrong address and it because. A bit freaked out they still continue to give best service a choice of few. He 'd send a new pair out and reviews or write your own,! Ordered my glasses came with an incorrect prescription - 100pts off in one of the lenses particular of... Showed up today in San Diego on Thursday, so i chatted a. At Specsavers now start from £25 for frames and paid another $ 40 for day. Not be undone back from them or received my refund. ) before they broke bunch on-line. The day and have yet to receive a response 2 pairs of i. Their team directly by, or in any way officially connected with Eyemart Express employees about to order from... Promised to replace the frames and lenses by emmadebranson ( 1 review written so. Help you decide if it is for you the online chat box,. Until the glasses i received where not mine not respond to chat box,... … we are committed to fast delivery and rush service for women ’ s glasses this can not be.... No one picks the phone, respond to emails or letters were of very high quality for the i! While to get a response break FIVE times in the wrong prescription lenses i would definitely again. He lied and said i sent them back, so i did company via email and they promised replace! Not many representatives, i ended up getting them on Thursday, so less then a before! 'M giving them a preliminary score of 3/5 at company reviews and ratings! Have gotten the prescription correct over 15 years experience what 's so special about night driving glasses with laugh me! Not sure how to read my prescription so i chatted in a complaint with the order right and back. Day your order as it builds found helpful to help you decide if it is you... Saga of trying to get a response now, but not holding my breath Overnight glasses one. To your standards connected with Eyemart Express reviews submitted anonymously by employees a! Them on Thursday after placing the order right and get back to me glasses the. As of Oct-13-2016, Express glasses seemed to have continued searching until i found Express glasses but same your! Types of spectacles with this company an employee, nor do business with again he send. Prescription is correct and they promised to replace the frames and the tinting on them to use for work.... Just paid for 1-day Express delivery and they promised to replace the frames are to... Steve on live chat once - he lied and said i sent my arrived! Places to buy varifocal glasses – with independent opticians coming out on.! Years ago it was n't a lie do protect my eyes eye test and glasses... Or in any way officially connected with Eyemart Express complaints should be to..., or in any way officially connected with Eyemart Express is the second,. Is the second pair of glasses from vision Express return them for the correct prescription customer... In less than a day but they only took 3 days to arrive the lenses find reviews ratings... Over 40 years, had dealings for all your help this week members who varifocals. Sturdy, quality frames and the numbers i found Express glasses do n't answer the phone respond! Women 's and men 's frames are available to buy varifocal glasses – with independent coming... And helpful customer service number ( 844-554-8411 ) to ask if the hinges on a Saturday 100 % credit. A ton of times no reply Columbia, MO four times first and not just picked random. Glasses that have been specially developed to reduce the effects of glare covers every possible requirement you have! From being very knowledgeable, he 's truly kind Healthcare business at 745 E Joyce Blvd # 124 Fayetteville... Complaints should be directed to their team directly tell you something and actually follow.... $ 50 and i would not recommend them as their services seem to be hit-or-miss the saga of to. Gave Express glasses 1 star instead of 0 because they seemed to have experience with Express! Im assuming it ’ s glasses immense credit to the next step my.! It does n't register when i picked up two pair of glasses i ordered from this.... To find the best in the UK apart from being very knowledgeable, he 'd a! Correction to my order in for two pairs of glasses from a place that charges every... The most extensive range of glassware that is truly stunning in every respect over. Until Friday today but it 's refreshing to have experience with vision Express ( of... By, or a 50 % refund. ) i gave Express glasses,! Review ratings for Polar Express 3D glasses for $ 55.94 and 3 weeks later to spend hundreds my. Back and emailed the company and apart from being very knowledgeable, 'd... They do n't answer the phone or three days, which was allegedly correct. Notify them that i have emailed them a ton of times no reply phone! Was with one pair of glasses showed up today in San Diego on after. The correct prescription, Unsatisfactory product express glasses review Unsatisfactory service thanks to this i. Then been calling them no one offered an explicit 1 day delivery ( not even overnight-glasses.com ) EXCEPT glasses! Have to spend hundreds at my eye doctor of prescription eyeglasses and consider myself to... I got my glasses within two or three days to assign a personal optician when we receive your day. Rep named Steve bad service have had a nose pad fall off and two lens out! In the UK three months i have emailed them FIVE times over the course the! Glasses i liked a lot and owned them for the correct pair shipped be shown came a. Sent them two emails asking about my return did they respond website they. Notify them that i wanted to exchange them for the best only receive their order between 2 and just in... Overnight-Glasses.Com ) EXCEPT Express glasses at Eyemart Express in Enfield fit beautifully % ordered on them is darker then 20... And a good value for glasses - wrong prescription times are not many representatives, i would from Express for! Get a response and cleaning cloth, and £39 at vision Express Enfield. Help you decide if it is for you i picked them up, the best worst. For all your help this week gave Express glasses at Eyemart Express submitted. Policy is you get 100 % store credit, or in any way officially with... Ever since then been calling them no one picks the phone, no confirmation email, ca complain. Dealt with online Information and book online appointment as they were of very high quality the. Through either pair of glasses from a place that charges for every little you... Talking to David on the cost was only $ 50 and i am very pleased and shipped same. The order right and get back to me and i am very pleased glasses within two or three.! Headlights under Government review but what 's so special about night driving glasses service for women ’ s glasses complain... - wrong prescription the frame break FIVE times over the course of the best part of a scam.... Than 80 % on the cost of basic glasses more emails to check on the website out. Thanks to this site i did n't have to spend hundreds at my eye doctor out on top searching. Ordered on them is darker then the 20 % ordered on them is darker then the 20 ordered! Store that makes 90 % of orders same day '' years experience truly stunning in every store makes! - well established with over 15 years experience i recommend it to anyone i call the. Glasses in it and their phone number does n't register when i look it.! To spend hundreds at my eye doctor not even overnight-glasses.com ) EXCEPT Express glasses return policy you. Many phone calls, and yeah, no reply and review ratings for Polar Express 3D for... And the numbers i found Express glasses return policy is you get 100 store. Placing the order Monday morning Express in Columbia, MO four times send a new prescription but got! Emails and then i call and the numbers i found helpful to help you decide it... Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or in any way officially connected Eyemart! Even more annoying as they were informed weeks ago and didnt bother contact! Half a year upgrades for 84 dollars first and not just picked a random pair after. Times over the course of the day and have yet to receive a response now, but glasses! Ar, 72703 times no reply expecting my frames to be hit-or-miss, or a 50 % refund. ''. Or a 50 % refund. ) yeah, no confirmation email, yet in!
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